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Welcome to Dales Housing
Dales Housing delivers services to tenants, leaseholders and shared owners in over 3,200 properties. We aim to meet the needs of our existing and future customers by providing a continually and improving quality housing service.
We have a strong customer focus and work closely with our residents to ensure that we deliver services which they both need and aspire to. We are committed to providing a high quality customer focused service and achieve this though sound management and our investment, in staff and board training and new technology.
We have invested millions of pounds in the refurbishment and modernisation of the properties which we own and have an ongoing investment programme to maintain all our homes to a high standard.
Our aim is to deliver the service at a time and place that is convenient to our customers. We offer appointments in your own home to discuss any issues concerning your tenancy, a free phone telephone number to report repairs and make an appointment to undertake the majority of repairs inside your home.
Please use this website to help you access our services, to find out how you could become involved in influencing and shaping services and to find out more about the company and the work we do.
What do you think of our website?
We think it wants updating and want your bright ideas. If you are willing to get involved and be part of a Website Review Focus Group we want to hear from you. Email us: info@daleshousing.co.uk or call our Customer Service Team on 01629 593200.
Wednesday hours
Please note that our offices are closed on Wednesday mornings until 10.30am, and until 12pm noon on the last Wednesday of each month for staff training.
Company Registered in England, Number 4201820. VAT Registration Number 917 941 988. Registered with the Housing Corporation No. L4332