Looking to the future

We recognise that there is still much to do. We must ensure that the promises made to tenants, employees and the communities within which Dales Housing operates continue to be fulfilled. We want our services to compare favourably with the best performing housing providers and to be recognised for this. Our goal is to be the number one choice of our partners when housing services are to be provided.

Growing, innovative, financially sound

  • We intend to grow in size and in the scope of our operations. This will be from the basis of a financially sound business, a reputation as a good employer and a top performer in the provision of housing services 
  •  A culture of innovation and continuous improvement in all aspects of the business is encouraged, whether this is in services to sheltered housing tenants, technology or financial management practices. 


Dales Maintenance Service 

  • Dales Housing has an excellent in-house maintenance team 
  • We are investing in modern apprenticeships, new depot facilities and improved telecommunication and IT systems. These will improve further the quality, response times and efficiency of the service 
  • In rural communities, such a service is invaluable and we are becoming established in successfully providing services to benefit other organisations as well as our own tenants 

New affordable homes

  • Dales Housing, as the largest affordable housing provider in the Derbyshire Dales, will be seeking to maximise the provision of high quality, affordable homes in partnership with Local Authorities and other Housing Providers  
  • Facilities are already in place to finance new developments as well as to fulfil all the promises we have made 

Sheltered Housing Services 

  • Dales Housing has over 800 properties that are either “sheltered” or designated for older persons 
  • With an ageing population, the provision of services to older persons is of key importance to local communities 
  • Our aim is to provide homes and services that will be the first choice for older persons over the next 30 years 

Looking to the futureLooking to the future