Dales Housing delivers services to tenants, leaseholders and shared owners in over 3,500 properties. We work to meet the needs of our customers and communities by providing continually improving high quality homes and services.
We have a strong customer focus and collaborate closely with our residents to ensure that we deliver services which they both need and aspire to. We are committed to providing a high quality customer focussed service and achieve this through sound management and our investment in both staff and board training and new technology. We have invested millions of pounds in the refurbishment and modernisation of the properties which we own and manage, and have an ongoing investment programme to maintain all our homes to meet the Decent Homes Standard.
Our aim is to deliver the service at a time and place that is convenient to you, our customers. We offer appointments in your own home to discuss any issues concerning your tenancy, a free phone telephone number to report repairs and make an appointment to undertake the majority of repairs inside your home.
Please use this website to help you access our services, to find out how you could become involved in influencing and shaping services and to find out more about the Company and the work we do.
In March 2011, Dales Housing was reaccredited with the Investor in Excellence Standard.