The Dales Housing Complaints, Comments and Compliments Policy can be accessed by clicking this link along with the Complaints form which can be completed and submitted on-line for your ease of use should you wish to make a complaint. Alternatively you can download a complaint form by clicking here.
Your feedback is extremely important to us and we always appreciate you taking the time to feedback to us your experience of Dales Housing. We work hard to ensure that all contact and services provided to our customers are first class. However, if you feel we have fallen short, then please let us know. If you feel we deserve complimenting, then we would be truly grateful for the feedback.
We consider all of your feedback as positive because we are keen to learn what went well and what didn’t. From this, ‘real’ information can be used as part of continued customer care training.
If you wish to convey a compliment or comment regarding Dales Housing service provision or the workmanship of a particular employee etc please use the Contact Us section of the website. All feedback is welcome and useful to ensure continuous improvement of service provision.