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Phone system maintenance

Please note all Dales Housing local phone numbers starting with 01629 will be unavailable on Friday 18 November between 12pm and 4pm. You will not be able to get in touch with the Customer Service and Neighbourhoods Teams or general office during these times.

Repairs can be reported as normal using the free repairs phone number 0800 294 1335 or by filling out our reporting a repair form.

We apologise for any inconvenience this may cause.

Wednesday hours

Please note that our offices are closed on Wednesday mornings until 10.30am, and until 12pm noon on the last Wednesday of each month for staff training.

contact Dales housing

Contact us

How to contact us

Our opening hours are Monday to Friday, 9am to 5pm.

By mail or in person:

Dales Housing
Dimple Mill,
Dimple road,

By phone:

01629 593200 - All enquiries except repairs
0800 2941335 - Repairs reporting line
0800 2941335 - Out of hours emergency line

By e-mail:

By fax:

01629 593227

By Minicom:

01629 593235

Or via our website:

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