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Good news stories

Dales Decent Homes Diaries

Dales Housing and Frank Haslam Milan have jointly produced the first edition of what will become a bi-monthly newsletter highlighting their work on the Decent Homes Scheme.

Click here to download the first edition of the Decent Homes Diaries newsletter

Dales at the Bakewell Show

On the 3rd and 4th August 2011 Dales Housing had a stand at the prestigious Bakewell show, this was the first time that Dales have had a stand at the show. The aim of the 2 days for Dales was to promote Dales Housing within the community and to use the event to gain knowledge from those attending.

Four members of Dales Staff took part from different departments on both the Wednesday and Thursday.

Due to the show's regulations Dales staff who attended were unable to approach passersby, but if they did stop to talk it gave us the opportunity learn about the needs of the community and to promote Dales. Prior to the event Dales Housing managers worked together to establish what we wanted to achieve out of the time at the show. The two areas that were agreed to be focused upon was the Respect Anti-Social Behaviour Charter and Dales Housing within our Community and how we can learn from "what's important to us".

Dales developed two small questionnaires around the Respect Charter and Dales in the Community. The teams managed to speak to 75 people over the 2 days from all over the country. Below are the results obtained from the questionnaires and what we can learn from them and how we can use this information to help impact and benefit our tenants.

Click here to download the questionnaire results from Bakewell Show

Permit parking bid to halt problems

A permit system has been introduced to protect parking spaces used by families living in Ashbourne's Dales Housing sites.

Tenants living in one of five areas governed by Dales Housing have been given the permits, one for visitors and an extra one for occupants that use a car.

The system has been put in place to stop non residents using parking spaces, following the association receiving complaints from residents and visitors struggling to use their designated spaces.

Drivers caught parking without the new permits could face fines of up to £100 - which would be dropped to £50 if paid quickly.

Dales housing has drafted in a specialist parking company, Liberty Solutions, to monitor the spaces, which are dotted around Ashbourne at identified problem spots.

Lakeside in Park Avenue, Shawcroft Flats in Park Road, Malthouse Court in Hall Lane, Town Head in Cokayne Avenue and Malbons Yard, Compton are all now subject to the restrictions.

We’ve tried putting up signage asking people not to use the spaces, and dropped bollards, but it has proven ineffective. We're hoping this will be the most effective way of protecting the parking spaces for our tenants, and we will be reviewing it in the next few months.

If it works well, we may consider rolling it out to other Dales Housing parking hotspots in the future.