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Dales Housing is looking very healthy
Two years of hard work, testing and challenging the way the organisation works has paid off for Dales Housing which has just received a clean bill of health from an independent external inspection.
The 'health check' highlighted the cultural changes that have been implemented throughout the organisation in the past two years.
Dales Housing staff, contractors and customers were interviewed as part of the health check.
A group of contractors agreed that Dales Housing is 'more focussed than any other housing provider they work with, their service is second to none'.
Work to improve the access rate for the annual gas inspection required for all their 3,500 homes across Derbyshire Dales prompted their gas contractor to say: "The quality of work demanded by Dales Housing is so high that we have had to improve to meet it and as a result we are picking up on private sector business on tenant's recommendations."
Click here to read the full story on the Housing News website
Dales Decent Homes Diaries
Dales Housing and Frank Haslam Milan have jointly produced the first edition of what will become a bi-monthly newsletter highlighting their work on the Decent Homes Scheme.
Click here to download the first edition of the Decent Homes Diaries newsletter
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