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Here at Dales Housing we are committed to putting our residents at the heart of everything we do. We aim to provide excellent quality services that meet your needs. We want to identify your priorities so that you can influence the development and improvement of the services we deliver. We regularly carry out surveys and other consultations with our residents about a range of topics that affect you. To ensure everyone can take part, these surveys will now be made available digitally on our website whenever feasible.

Current consultations

We are currently seeking feedback on the following consultations. You can take part online by simply clicking on the title of the survey.

Digital Services Customer Survey

Start date: Monday 13 July 2015
End date: Friday 7 August 2015
Objective: Gain an insight into our customers’ needs, attitudes, behaviours and access to digital
media and to help us to decide which digital services we need to develop in the future.

STAR Survey 2016/17

Start date: Friday 18th November 2016
End date: Monday 5th December 2016
Objective: Find out how satisfied customers are with our services and help to identify the areas where we need to improve.

Partnership Consultation

Start date: Monday 19 October 2015
End date: Monday 30 November 2015
Objective: Customer thoughts and questions about our partnership plans.