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Service charges

Dales Housing is responsible for providing the services described in your lease.

The service charges you pay are made up of the cost of:

Every year you will be sent a service charge bill. This will tell you how much money was spent on the building in the previous year and how much you need to pay towards it.

Dales Housing must consult with you first if we want to do major work that is likely to cost more than £250 for each flat if there are more than 20 flats in the block. Repair and redecoration to communal areas can fall into this category, for example repainting hallways, stairwells and communal doors at regular intervals.

You have the right to see invoices and other documents that support the summary amount of service charge spent. You must ask to do this within six months of getting the summary